House rules


Dear Guests,

To ensure that your stay at Hotel Sóstó is as pleasant as possible, please observe the following house rules and pass them on to your fellow travellers.

These house rules are universally valid and apply in Hotel Sóstó.

·         Reception: 0-24

·         Breakfast: between 7 a.m. -9 a.m

·         On the day of arrival  rooms will be available from 2 p.m.

·         The hotel will provide at least one key per room. We suggest leaving it at the reception. The hotel will levy a charge in case of loosing it.

·         We hold the rooms till 6 p.m.  In case you arrive late please inform us in time.

·         Please fill out the registration form correctly for the calculation the  of tourist tax.

·         Rooms must be left till 10 a.m.

·         In case of late check-out the hotel levies 50 percent of the room price. We levy the full room price after 2 p.m..

·         The half board service contains dinner in the evening of arrival and breakfast in the morning of departure. Before dinner please show your half board card to the staff.

·         Only registered guests can stay in the hotel room. Any other guests can be hosted on the terrace.

·         We check the rooms before leaving. The Customer shall be liable for any damage to hotel property or severe contamination caused due to wilful misconduct or gross negligence.

·         It is forbidden to disturb hotel guests from 10 p.m. to 6 a.m..

·         Smoking is strictly prohibited in all areas of the hotel except the assigned smoking places outside. 

·         In the event of a breach the hotel will levy a charge.

·         It is forbidden to wear swimsuit in the restaurant.

·         It is forbidden to have pets in the restaurant

·         You can take foods and drinks out of the restaurant only in case of pre-ordering, if you pay extra charge. Accessories( glasses, plates, cutlery) and food could not be taken out of the reastaurant to the room.

·         It is forbidden to take out equipments of the rooms and the hotel.

·         It is illegal to consume alcoholic drinks under  the age of 18 years.

·         Every customer should use the facilities of the hotel appropriately.

·         In the event of damage the wrongdoer or his/her legal legitimate is liable to pay for the damage.

·         We use electronic camera system for safeguarding in the whole area of the hotel.

·         Please close the terrace and room doors when you leave.

·         Please leave the room key at the reception, otherwise we levy extra charge in the event of loosing it.

·         Please leave findings at the reception.

·         Every guest must keep fire and accident prevention rules.

·         It is forbidden to store flammable and combustible materials. It is forbidden to use your own coffee maker,  boiler, iron, or other electronical devices.

·         Please read more about fire prevention rules in the information map in your room.

·         There is no appropriate place for pets in our hotel.

·         Pay attention to parking places which are in front of the hotel.

·         It is not allowed to park in front of the entrance for safety regulations.

·         Officially marked areas such as entrances and economic routes must be kept clear at all times.

The hotel is entitled to deny services from guests who breach House Rules.

Thank you for your attention and your compliance with these house rules.

We wish you a pleasant stay at Hotel Sóstó!

Balázs István